UniCom

IU's UniCom (unified communications) brings together voice, video, and data in a unified system, providing instant messaging (IM), email, desktop and file sharing, and -- with the right equipment -- audio/video conferencing and telephone.

Additional resources

Quick start guides and videos

UniCom (unified communications)

The following is a small selection of content. For more, search the full Knowledge Base.

On this page:

Basics
Software and equipment
Options
Common tasks
Advanced features

Basics

About UniCom at IU
Get started with UniCom/Skype for Business or Microsoft Teams at IU
UniCom sign-in address

Software and equipment

About Skype for Business at IU
Mobile clients to use with UniCom
About office telephone equipment at IU
Guide to Polycom CX600 phones

Options

IU UniCom feature comparison

Common tasks

Make a phone call using UniCom/Skype for Business
Share your desktop using Skype for Business
Hold a conference call or online meeting using Skype for Business or Microsoft Teams at IU
Access your voice mail in UniCom Enterprise Voice
Record a greeting in UniCom Enterprise Voice

Advanced features

Use Skype for Business team calling in UniCom

Difficulties accessing wireless network services on the IU Bloomington campus
Difficulties enrolling devices in Jamf Pro
Difficulties accessing Health Sciences Network (HSN)
Difficulties printing from Student Technology Center workstations

IUware

Polycom Better Together over Ethernet Connector
UniCom Lync Client

Support

Knowledge Base: visit kb.iu.edu
Live Chat: visit ithelplive.iu.edu
Phone: call (812) 855-6789
Email: email ithelp@iu.edu