Getting Started Guide

For Staff

A quick start to IU's technology resources for IU Staff members.

Tips for working remotely

Keep working during prolonged campus or building closures.

Parking lot hot spots. Access free eduroam secure WiFi from your car via IU’s 24-hour 'parking lot hot spots' that allow for social distancing while keeping faculty, staff, students—and the public—connected. Learn more about eduroam—the secure wireless network for all of IU.

Tips for anytime, anywhere


Get IT support when you need it. The UITS Support Center (phone, email, and ITHelpLive chat) and the IU Knowledge Base—are available 24/7. Campuses also offer in-person support. Check the link for current locations and hours:

Email on the go. Synchronize your phone and other devices to stay in touch wherever you are.

Options for storing files at IU.  At IU, you have a variety of options to store all your important stuff. Then, with IU Cloud Storage, connect  your files to computers in the STCs, and IUanyWare for your personal computer or mobile device.

Get tech savvy. Online courses, webinars, special events, and discounted training from leading vendors are available to learn the latest tech tools.

AskIU (almost anything). Contact AskIU whenever you need directions to campus locations, information about a sporting or artistic event, or an answer to a general question about any IU campus.

One place to start. Tasks such as submitting time and looking at your paycheck are easier when you know where to start. Visit One.IU to access university IT services.

Your key to campus. CrimsonCard provides access to essential university services, like printing, libraries, and secure entry to campus buildings. You can also deposit funds on your CrimsonCard and use it as payment on campus and at participating local retailers.

Print from anywhere, to anywhere. Send your project to print from your computer, cell phone, or tablet, then pick it up from any printer on campus with a swipe of your CrimsonCard.

BONUS: Save money on hardware and software. As an IU staff member, you get perks like exclusive deals on computers and accessories. Need software? Find great titles for no cost like Adobe Creative Cloud and Microsoft Office. Use IUanyWare to stream or IUware to download.

BONUS: Learn about AT&T's IU


Use the Duo Mobile app. The easiest, most secure way to complete a Two-Step Login. When you enroll your iOS or Android device for Two-Step Login, set up the Duo Mobile app. It works even when you don’t have a network connection. Once your device is enrolled, choose “Send Me a Push” when logging in. Check “Remember me for 7 days” and add a backup device just in case.

Keep it secret. Keep it safe. Use a passcode on your cell phone. Set your phone to auto lock after inactivity, or after 10 incorrect attempts. Watch for phishing and report any suspicious email. The IU Security Center has tools to keep your accounts safe.

Emergency alerts, your way. IU Notify will alert you in the event of a campus emergency. Set up how you receive notifications via call, text, or email, or in any combination.

Get the inside scoop on IT at IU. Follow UITS on Twitter, Facebook, YouTube, and Instagram.