A

• Advanced Biomedical IT Core

  Supports biomedical and health-related researchers throughout IU

  Related:
  • Biomedical Application Development
• Advanced Visualization Laboratory

  Supports innovative ways to visualize your work

• Assistive Technology and Accessibility Centers

  Provides services for students, faculty, and staff with and without disabilities, evaluations and consultations

C

• Campus Bridging and Research Infrastructure

  Help with linking personal and lab computing systems to IU and national advanced research cyberinfrastructure

• Center for Innovation and Scholarship in Teaching and Learning (IU Northwest)

  CISTL guides and supports faculty as they create a teaching climate that fosters thoughtful, collaborative, and constructive learning.

• Center for Innovative Teaching and Learning (IU Bloomington)

  Leadership and expertise for creating innovative curricula, effective teaching, and enhanced student learning

• Center for Teaching and Learning (IU East)

  CTL provides guidance, leadership, and services that ensure students achieve their learning and goals.

• Center for Teaching and Learning (IUPUC)

  CTL staff are available to counsel and support P-20 educators throughout the region on a variety of projects related to teaching and learning.

• Center for Teaching and Learning (IUPUI)

  Leadership and expertise for creating innovative curricula, effective teaching, and enhanced student learning

• Center for Teaching, Learning, and Assessment (IU Kokomo)

  The CTLA supports effective teaching and promotes student learning through development of the faculty.

• Classroom Technology Services (IU Bloomington)

  Providing multimedia equipment and display devices, training, and support for IU faculty.

• Classroom Technology Services (IU Kokomo)

• Classroom Technology Services (IUPUI)

  Providing multimedia equipment and display devices, training, and support for IU faculty.

• Clinical Affairs Information Technology Services

  IT support for the IU School of Medicine

• Collaboration and Engagement Support

  Translating innovation into meaningful improvements in the quality of life for residents of the state of Indiana and the US

• Collaboration Technologies/Educational Research and Evaluation

  Services for videoconferencing, digital media streaming, and online collaboration

• Constituent relationship management (CRM)

  Platform for managing data and communications across the entire university

• Contact Center

  Provides general campus information via phone and email 24/7 and maintains the campus directories

D

• Data Center Operations

  Continuously monitors university data centers

• Data Intensive Computing (Stampede)

  Provides computing research experimentation and implementation

• Digital Humanities Cyberinfrastructure

  Links the robust research campuses in Indianapolis and Bloomington with the hardened data centers and I-Light

E

• eLearning Design and Services

  Help with crafting online courses

• Enterprise Database Administration

  Helping to maintain healthy, secure storage with 24/7 support for all Indiana University enterprise database systems

• Enterprise Decision Support Services

  Develops and supports a consolidated environment for storage and facilitated retrieval of institutional data for reporting and analysis

  Services:
  • IUIE (Indiana University Information Environment)
• Enterprise Web Technical Services

  Maintains central web servers for departments, groups, and organizations to publish information at IUB, IUN, IUK, IUE, and IUPUI

  Services:
  • Web hosting
• Executive and Internal Technology Support

  Manages multi-campus 24/7 IT support for IU executives and their immediate representatives, and for IUB and IUPUI UITS staff

F

• Financial Systems

  Responsible for the information systems that handle IU's fiscal and financial responsibilities.

G

• GlobalNOC

  Provides software, systems, project management, and service desk for national and international networks

H

• HELPnet Technology Services

  Desktop client, web, and systems engineering services. IT28 mitigation, policy consultation

• High Performance File Systems

  Provide high-speed, disk-based storage of data for IU researchers

  Systems:
  • Big Red II
  • Karst
  • Mason
  • Quarry
  • Research Database Complex (RDC)
  • Rockhopper
• High Performance Systems

  Implements, operates, and supports some of the fastest supercomputers in the world such as Big Red II and Quarry.

• High Throughput Computing

  Support use of high throughput computing by the IU and national research communities

• Human Resources Management Systems

  Manages all aspects of human resources at IU

  Applications:
  • Timekeeping (Kuali Time)
  • ePTO
  • Faculty Annual Report
  • HR eDocs
  • eDossier
  • Employee Center
  • Travel Management Services
  • Kuali Financial Services
  • Payroll

I

• I-Light Network

  Supports Indiana's high-speed fiber optic network for the research and education community

• Identity Management

  Help with account management, authentication, authorization, passphrase management, and directory services

  Services:
  • CAS
• Indiana Center for Network Translational Research and Education (InCNTRE)

  Hub of education, research, training, and development for the adoption of Software-Defined Networking technologies

• Institute for Learning and Teaching Excellence (IU Southeast)

  ILTE is designed to assist faculty with advancing and enhancing their teaching and learning.

• Intelligent Infrastructure

  Offers remote access to UITS hardware and security devices

• International Networking

  Delivers network connectivity that fosters the scientific collaboration that drives research and education in every corner of the world

• IT Communications Office (ITCO)

  University-wide communication for the full suite of service and research units that operate under the leadership of the Office of the Vice President for Information Technology (OVPIT)

• IT Management Services - Engineering and Technology

  IT services for the Purdue School of Engineering and Technology

• IT Management Services - Geological Sciences

  IT support for faculty, staff, and graduate students in the IUB department of Geological Sciences

• IT Management Services - SPEA

  IT support for faculty, staff, and graduate students in SPEA

• IT Training

  Instructor-led computing workshops, online workshops and webinars, and self-study training resources

• IUanyWare Virtualization Services

  Manages IUanyWare, IU-licensed streaming software service

K

• Knowledge Management

  Develops and maintains the content in the Knowledge Base (KB)

L

• Learn more about departmental IT support

  Find out who to contact about IT support for departments

  Divisions:
  • Engineering and Technology
  • Geological Sciences
  • SPEA
  • Clinical Affairs Information Technology Services
• Learn more about IU's teaching and learning centers

  Pedagogical and instructional technologies consulting is available for faculty and instructors on every Indiana University campus

  Campuses:
  • CITL (IU Bloomington)
  • CTL (IUPUI)
  • CISTL (IU Northwest)
  • ILTE (IU Southeast)
  • CTL (IU East)
  • UCET (IU South Bend)
• Learning Space Design

  Building design standards and electrical design standards to assist design consultants

  Campuses:
  • Classroom Technology Services (IU Bloomington)

M

• Media Digitization and Preservation Initiative

  Preserving IU's vast compendium of historical and cultural artifacts and making them easily accessible for future generations

N

• National Center for Genome Analysis (NCGAS)

  Enables the US biological research community to analyze, understand, and make use of the vast amount of genomic information

O

• Office of the Vice President for IT (OVPIT)

  Brad Wheeler leads the support and continued development of a modern IT environment at Indiana University, which stands at the forefront in IT for higher education.

P

• Pervasive Technology Institute

  Development and delivery of innovative information technology to advance research, education, industry, and society

• Production Services

  Monitors and schedules over a million batch processes a year

R

• Research Analytics

  Responsible for administration and support of centrally delivered stat/math software

• Research Storage

  Enables the IU community to store data reliably, in large quantities, over long periods of time

S

• Science Gateways Group

  Responsible for the IU Cyberinfrastructure Gateway – the portal for all IU central cyberinfrastructure and external resources

• Scientific Applications and Performance Tuning support

  Providing software tools that promote effective use of IU's computing resources

• SDN LAB

  Within InCNTRE, provides a neutral, third party facility to test Software-Defined Networking technologies

• Student Technology Computing

  Provides customer service in the Bloomington and IUPUI Student Technology Centers (STCs) and Residential Technology Centers (RTCs)

  Locations:
  • Residential Technology Centers
  • Student Technology Centers
• Support Centers

  24/7 IT support for all IU campuses via phone, chat, email, and walk-in locations

  Related:
  • Contact Center

U

• UITS Departments

  Listing of departments within UITS

• UITS Finance Office

  Payroll, Procurement, Travel, Equipment & Inventory, Contracts & Grants, ABC & Budget Toolkits, Reporting

  Related:
  • Payroll
  • Purchasing
  • Travel
  • Equipment and Inventory
  • Contracts and Grants
  • Accounts and Toolkits
• UITS Finance Office Accounts and Toolkits

  Systems and toolkits to help you keep an eye on accounts and finances

• UITS Finance Office Contracts and Grants

  Financial management of external funding process from proposal to fulfillment

• UITS Finance Office Equipment and Inventory

  Capital assets, equipment loans, shipping, and receiving

• UITS Finance Office Payroll

  Payroll reporting, hourly employee processing, and IU HR policies

• UITS Finance Office Purchasing

  Procurement/payment of hardware, software, supplies, services,  hospitality, etc.

• UITS Finance Office Travel

  Travel reimbursements, IU vehicle operation, and non-employee travel

• UITS Human Resources

  Employment information and job opportunities

  Applications:
  • Human Resources Management Systems
• University Center for Excellence in Teaching (IU South Bend)

  The University Center for Excellence in Teaching (UCET) supports teaching and learning on the IU South Bend campus.

• University Information Policy Office

  Responsible for IU policies about information and information technology

• University Information Security Office

  Creating and maintaining a secure infrastructure for conducting university business

• University Institutional Data Management

  Safeguarding all of IU's data: student, HR, financial, medical, and more